Private Sessions

Once your dates are confirmed, you must pay for your session(s) within seven days either by bank transfer or by credit card through our payment page. If we have not received any payment 7 days prior to your session, your appointment may be cancelled and the slot allocated to another client.

If you need to reschedule your appointment, please give us at least 48 hour notice and your payment will be applied to another date at no charge. Session payments will expire after 1 year.

If you need to cancel your appointment, please give us at least 48 hours notice and we shall gladly refund your payment upon request minus a €25 EUR admin fee. If you cancel within the 48 hour window, you will receive a 50% refund upon request, unless we can find a suitable replacement from the waiting list (in which case we will refund you minus the admin + bank fees).

If we do not hear from you within 24 hours of your scheduled appointment or you don’t show up at the scheduled time, your payment will be forfeited.

Workshops

Workshop fees will expire after 2 years. Within the 2 year period, you may choose to apply the remaining credit to any future event with Jennifer or you may cancel your participation entirely and receive a refund upon request as per the conditions outlined below:

Cancelling your participation is possible up until four weeks prior to the CT event and we will refund your payment in full upon request minus a €50 EUR processing fee and incurring fees by financial institutions, plus an additional €50 EUR processing fee for retreat centers if applicable.

If you cancel between four and two weeks prior to the CT event, we will refund your payment upon request minus 50% of the workshop/retreat fee and incurring fees by financial institutions, plus an additional €50 EUR processing fee for retreat centers if applicable.

If you cancel under two weeks prior to the CT event, if you don’t show up on the day or if you fall ill within this time period or during the workshop (and it is not considered a medical emergency with a medical certificate as proof), your fee will be forfeited in full.

If you suffer from sudden ill health, or recent bereavement, and need to change the course date, please contact “Cellular Transformation” immediately in writing. Your course fee can be suspended until a suitable alternative date can be found. Refunds, beyond those addressed in the policies set forth above, may be considered if a medical certificate is provided.

CANCELLATION AND CHANGES TO EVENTS BY “CELLULAR TRANSFORMATION”

In the case that we cannot proceed with the CT event due to, for example, illness of the facilitator, “Cellular Transformation” is not obliged to follow through with the event as announced. In the case that “Cellular Transformation” is forced to cancel or reschedule an event, we will inform all participants of alternative dates or format right away (eg. holding the CT event online instead of in-person). If you choose not to participate, we will refund all paid fees in full upon request. Further claims of compensation do not exist. Any liability for related damages toward “Cellular Transformation”, whether direct or indirect of any nature, eg. personal travel expenses, are exempt.

Online Theory Courses

Your booking is binding once your deposit is in our account and we have confirmed your seat. The full fee is due ten days before online courses.

Cancelling your participation is possible up until one week prior to the CT Online Theory Course and we will refund your payment in full upon request minus a €50 EUR processing fee and incurring fees by financial institutions.

If you cancel under seven days prior or don’t show up on the day of the CT Online Theory Course, or if you fall ill within this time period or during the course (and it is not considered a medical emergency with a medical certificate as proof), your fee will be forfeited in full.

CANCELLATION AND CHANGES TO COURSES BY “CELLULAR TRANSFORMATION”

In the case that we cannot proceed with the CT Online Theory Course due to, for example, illness of more than two mentors, “Cellular Transformation” is not obliged to follow through with the event as announced. In the case that “Cellular Transformation” is forced to cancel or reschedule a course, we will inform all participants of alternative dates right away. If you choose not to participate, we will refund all paid fees in full upon request. Further claims of compensation do not exist. Any liability for related damages toward “Cellular Transformation”, whether direct or indirect of any nature, are exempt.